Legal Disclaimer
Important notices for veterans using any VCH property
Information only
Veterans Central Hub and all VCH properties listed on this page provide general information, organization tools, and educational resources only.
Nothing on our sites or apps is legal advice, medical advice, financial advice, tax advice, or a guarantee of any VA, SSA, or other government outcome.
We do not decide claims, rate disabilities, prescribe treatment, or tell you what you should file. You are responsible for verifying information with official sources and qualified professionals before you act.
If you need legal help with a VA claim, talk to an accredited veterans service organization (VSO), accredited agent, or attorney. If you need medical help, talk to a licensed clinician.
Not affiliated with VA or the U.S. government
Veterans Central Hub is an independent private platform. We are not part of, endorsed by, affiliated with, or operated by the U.S. Department of Veterans Affairs (VA), the Department of Defense, or any U.S. government agency.
VA.gov and other official government sites have their own terms and privacy practices. We do not speak for VA and cannot access or change your VA records except where you choose to use optional tools (such as the Web Extension or ClaimBuilder import) under your control.
General disclaimer
All VCH properties are provided for general information and personal organization only.
We make reasonable efforts to keep content current, but we do not warrant that any information, tool output, listing, deal, or resource is complete, accurate, or fit for your situation.
Official VA decisions, medical diagnoses, and legal outcomes depend on facts we do not control. Always confirm benefits information on VA.gov or with an accredited representative.
ClaimBuilder
ClaimBuilder helps you organize claim-related notes, documents, and drafts. It may use third-party AI services to suggest wording or answer questions based on content you provide.
ClaimBuilder does not file claims, upload evidence, or communicate with VA on your behalf. Drafts, checklists, and AI output are starting points only. You must review everything for accuracy and completeness before you submit anything to VA or share it with a representative.
Track claims in ClaimBuilder can store claims, appeals, and decision letter text synced from the VCH Web Extension when you confirm cloud sync. Track assistant features may use that snapshot and letter text only to help you understand status.
We do not sell your claim workspace data. AI providers process claim content only to provide the features you request. See the Privacy Policy for how claim content is handled.
Guides in ClaimBuilder may link to independent PDF or file tools (for example, browser-based PDF splitters). Those services are not operated by VCH. We are not responsible for files you upload to them or for their privacy and security practices.
Symptom Tracker
Symptom Tracker is for personal symptom logging and recordkeeping. It is not a medical device, diagnostic tool, emergency service, or VA claim decision tool.
Symptom logs may help you remember details over time, but they do not prove service connection, establish a diagnosis, or guarantee any benefits outcome.
Do not use Symptom Tracker for emergencies. If you are in crisis or having a medical emergency, call 911 or the Veterans Crisis Line (988, then press 1).
Automated and AI-assisted content
Some VCH tools may generate or suggest text using automated systems. Generated content can be incomplete, outdated, or wrong.
You must verify AI-assisted drafts, summaries, and answers against your records, current VA rules, and advice from qualified professionals before you rely on them.
Service provider directory
Service providers listed on Veterans Central Hub (VCH) may be reviewed by VCH before being included in the directory. However, inclusion does not constitute an endorsement, guarantee, or warranty by VCH regarding any provider's qualifications, services, representations, performance, or results.
VCH is not a party to any agreement or transaction between users and service providers. Users are responsible for independently evaluating a provider, verifying any applicable licenses or credentials, and determining whether the provider and its services are appropriate for their needs.
VCH does not guarantee any specific outcome or result from services obtained through a listed provider. Users engage with service providers at their own discretion.
VCH Verified means this provider's submitted information has been reviewed by VCH. It does not constitute an endorsement or guarantee.
Not professional advice
Medical advice
Content on VCH is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a licensed clinician for medical questions. Symptom Tracker logs do not establish a diagnosis.
Legal advice
Nothing on VCH is legal advice or a representation by an accredited agent, VSO, or attorney. Consult a qualified representative for claim strategy and filing decisions.
Financial advice
Content is not financial, investment, or tax advice. Consult a qualified professional before making financial decisions.
External links
Our platform may link to third-party websites we do not control. We are not responsible for their content, privacy practices, or availability. A link does not mean we endorse every view on that site.
We strive to keep VCH available, but we are not liable for temporary outages caused by maintenance, third-party failures, or events outside our reasonable control.
User-generated content
Opinions in user comments, reviews, or community posts are those of the authors, not necessarily VCH. We do not guarantee the accuracy of user-generated content. Users are responsible for what they post and must comply with our Terms of Service and applicable law.
Accuracy of information
VA rules, medical guidance, and partner offers change. We cannot guarantee that every article, deal, listing, or tool output is complete or current.
We recommend:
- Verifying benefits information on VA.gov or with an accredited representative
- Checking publication dates on articles and guides
- Consulting licensed professionals for medical and legal decisions
- Reviewing all ClaimBuilder drafts before submission
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VCH AND ITS OPERATORS, SUPPLIERS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS BEFORE THE EVENT, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by applicable law.
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Important notice
By using any VCH property, you acknowledge that you have read and understood this disclaimer and agree to our Terms of Service and Privacy Policy.
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